Privacy Policy

This Privacy Policy describes how operating as ProBliva (“ProBliva”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://problivabeauty.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, and other individuals whose personal information we collect.

By accessing or using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

When we update this policy, we will:

• Post the updated policy on this page

• Update the “Last Updated” date

• Take any other steps required by applicable law

 

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from different sources depending on how you interact with us.

We use this information to:

• Provide products and services

• Process orders and payments

• Communicate with you

• Improve our website and services

• Comply with legal obligations

• Prevent fraud and protect our business

 

Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site.

Information You Provide Directly

This may include:

Contact information - Name, email address, phone number, shipping address, billing address.

Order information - Order history, payment confirmation, and shipping details.

Account information - Username, password, and account preferences.

Shopping activity - Products viewed, items added to cart, or wishlist activity.

Customer support communications - Information included in messages you send through our website or email support.

You may choose not to provide certain information, but doing so may limit your ability to use certain features of the Services.

 

Automatically Collected Information

We automatically collect certain information about how you interact with our Site.

This may include:

• IP address

• Device information

• Browser type

• Pages visited

• Time spent on pages

• Referring website

We collect this information using cookies, pixels, and other tracking technologies.

 

Information from Third Parties

We may receive personal information from trusted third parties such as:

• Shopify, which powers our ecommerce platform

• Payment processors that handle payment transactions

• Analytics providers that help us understand website usage

• Advertising partners that help deliver relevant marketing

These partners may collect information on our behalf to support our services.

 

How We Use Your Information

Order Fulfillment

We use your personal information to:

• process orders

• process payments

• ship products

• handle returns or exchanges

• provide customer support

 

Marketing and Advertising

We may use your information to:

• send marketing emails

• provide special offers

• display advertisements on other websites

You may unsubscribe from marketing communications at any time.

 

Security and Fraud Prevention

We may use your information to:

• detect fraud

• investigate suspicious activity

• protect our customers and business

• enforce our policies

 

Cookies

Like many websites, ProBliva uses cookies to improve user experience and analyze website traffic.

Cookies may help us:

• remember your preferences

• maintain your shopping cart

• analyze website performance

• deliver personalized advertising

You can adjust your browser settings to block cookies. However, some features of the Site may not function properly without cookies.

 

How We Share Personal Information

We may share your information with trusted service providers including:

• payment processors

• fulfillment partners

• shipping carriers

• analytics providers

• marketing platforms

We may also disclose information when required by law or in connection with a business transaction such as a merger or acquisition.

 

User Generated Content

Our Services may allow users to post product reviews or other content.

Information you post publicly may be visible to other users. We are not responsible for how third parties may use publicly shared information.

 

Third-Party Websites

Our Site may contain links to third-party websites. These websites operate independently and have their own privacy policies.

We are not responsible for the privacy practices of third-party websites.

 

Children’s Privacy

Our Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can remove it.

 

Data Security

We implement reasonable security measures to protect your personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

 

Data Retention

We retain personal information only for as long as necessary to:

• provide our services

• comply with legal obligations

• resolve disputes

• enforce agreements

 

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

• Access to personal data we hold about you

• Correction of inaccurate data

• Deletion of your personal data

• Receiving a copy of your personal data

• Opting out of targeted advertising

To exercise these rights, please contact us.

 

California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).

These rights may include:

• The right to request disclosure of personal information collected about you

• The right to request deletion of personal information

• The right to opt out of the sale or sharing of personal information

• The right to non-discrimination for exercising privacy rights

To submit a request, please contact us at: service@problivabeauty.com

 

Do Not Sell or Share My Personal Information

You may request that we do not sell or share your personal information for advertising purposes.

To exercise this right, please contact: service@problivabeauty.com

 

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: service@problivabeauty.com

 

Last updated: [March 10, 2026]